Personal data
The General Data Protection Regulation is a set of laws put in place by the European Commission from May 25, 2018 for all companies operating in Europe. At 16Bands, we are therefore concerned!
WHAT CONCRETELY CHANGES?
To protect Internet users from data leaks or misuse of personal data, it is now mandatory for companies to keep visitors informed of all computer processing that is carried out from the data collected.
Like all e-merchants, we collect data on our Internet users and we work with several third-party service providers, who therefore have access to part of our data. This data is essential to offer you the best possible experience on our site and to guarantee the smooth running of your order.
We have nothing to hide, we want to be as transparent as possible, so we'll tell you everything!
Like all e-merchants, we collect data on our Internet users and we work with several third-party service providers, who therefore have access to part of our data. This data is essential to offer you the best possible experience on our site and to guarantee the smooth running of your order.
We have nothing to hide, we want to be as transparent as possible, so we'll tell you everything!
WHERE ARE THE 16BANDS SERVERS?
The servers of the 16BANDS French website are exclusively at Shopify.
In these servers are our database necessary for the operation of the site. Information about customer accounts is stored there.
In order to allow you to find your order history, this data is only deleted if you request it.
In these servers are our database necessary for the operation of the site. Information about customer accounts is stored there.
In order to allow you to find your order history, this data is only deleted if you request it.
DATA STORAGE DURATION
In accordance with the recommendations of the CNIL, the data we collect are stored for 10 years and will be deleted in the event of inactivity. If you wish to exercise your right to delete your data before this 10-year period, we invite you to contact you.
During this 10-year period, we consult this data for statistical purposes in order to improve our services and products, or to be able to contact you again in the event of a problem with one of our products. In any case, we do not We will not use this data for the purpose of contacting you for commercial prospecting without your consent.
During this 10-year period, we consult this data for statistical purposes in order to improve our services and products, or to be able to contact you again in the event of a problem with one of our products. In any case, we do not We will not use this data for the purpose of contacting you for commercial prospecting without your consent.
ARE MY PASSWORDS SECURE?
Passwords are stored “encrypted” and it is impossible to decrypt them. Your passwords are therefore safe.
AND MY CREDIT CARD NUMBER?
For credit card payments, we work with Shopify payment, which guarantees the security of your data. At no time do we have access to your credit card number.
WHAT PERSONAL DATA DO YOU COLLECT ON ME AND WHAT ARE THEY USED FOR?
Order :
When you create a customer account on our site, we record in our systems all the information necessary to place an order: your email, your first and last name, your postal address and your telephone number in order to be able to prepare and deliver your package.
This order data is transmitted to the various service providers who work to ensure that your package reaches your home: our logistician who prepares the package and the carrier who brings it to your home. They have absolutely no right to use your data for anything other than to process your order and must delete this data from their computer system after processing.
Newsletter:
If you have given us your consent, we will also use your email address to send you our newsletter. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking the “unsubscribe” link located at the bottom of the newsletters.
In order to send you newsletters likely to be of interest to you, we also communicate to this service provider the list of products that you have ordered.
Statistics :
In order to constantly improve ourselves, we use software and services operated by third-party service providers that allow us to better understand our business. As such, we provide these tools with data on our customer base, your browsing history on our site and information on the products ordered.
Most of our tools are hosted in France or in Europe, but some have an activity in the United States.
As a result, all of this data handled for statistical purposes outside of Europe is completely anonymised.
Advertisement :
Like most online retailers, we record visits and then display targeted advertising when you browse other websites. This process does not handle any personal data and neither the advertising network nor the third-party sites displaying our advertisements have access to your personal details.
However, if you no longer wish to see our advertisements, you can clear cookies from your web browser.
How to delete cookies? https://www.comment-supprimer.com/les-cookies/
Social networks:
If you use Facebook to create your account with 16BANDS, we collect nothing more than your email, first and last name and your Facebook profile ID. We don't have access to your photos, friends list, posts, etc. We will never post on your page without your consent.
Product reviews:
Your email address, your surname, first name and your order reference are sent to our partner Avis-vérifiés.com who will send you a satisfaction survey. This data is not transmitted to any other company and this data is only used for the purpose of evaluating your shopping experience at 16BANDS or for information in the product sheet.
When you create a customer account on our site, we record in our systems all the information necessary to place an order: your email, your first and last name, your postal address and your telephone number in order to be able to prepare and deliver your package.
This order data is transmitted to the various service providers who work to ensure that your package reaches your home: our logistician who prepares the package and the carrier who brings it to your home. They have absolutely no right to use your data for anything other than to process your order and must delete this data from their computer system after processing.
Newsletter:
If you have given us your consent, we will also use your email address to send you our newsletter. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking the “unsubscribe” link located at the bottom of the newsletters.
In order to send you newsletters likely to be of interest to you, we also communicate to this service provider the list of products that you have ordered.
Statistics :
In order to constantly improve ourselves, we use software and services operated by third-party service providers that allow us to better understand our business. As such, we provide these tools with data on our customer base, your browsing history on our site and information on the products ordered.
Most of our tools are hosted in France or in Europe, but some have an activity in the United States.
As a result, all of this data handled for statistical purposes outside of Europe is completely anonymised.
Advertisement :
Like most online retailers, we record visits and then display targeted advertising when you browse other websites. This process does not handle any personal data and neither the advertising network nor the third-party sites displaying our advertisements have access to your personal details.
However, if you no longer wish to see our advertisements, you can clear cookies from your web browser.
How to delete cookies? https://www.comment-supprimer.com/les-cookies/
Social networks:
If you use Facebook to create your account with 16BANDS, we collect nothing more than your email, first and last name and your Facebook profile ID. We don't have access to your photos, friends list, posts, etc. We will never post on your page without your consent.
Product reviews:
Your email address, your surname, first name and your order reference are sent to our partner Avis-vérifiés.com who will send you a satisfaction survey. This data is not transmitted to any other company and this data is only used for the purpose of evaluating your shopping experience at 16BANDS or for information in the product sheet.
WHAT IF I WANT TO MODIFY OR DELETE THE DATA YOU HAVE ON ME AT HOME?
Most of the data can be modified directly by you from your customer area on our website. If ever you do not find what you want, we invite you to write an email to nath@16bands.com specifying your request.
PLOTTERS AND COOKIES
Like all websites, we use cookies and tracers to ensure the proper functioning of the website, perform audience measurements, and offer you a relevant experience.
Since April 1, 2021, you have the option of accepting trackers and cookies depending on their type.
We have 3 categories:
1. Essentials:
Our essential cookies allow the proper functioning of the website, but also to collect anonymous statistics on the use of the website. To use our site, you have no other option than to accept them.
These cookies are:
SHOPIFY: All cookies necessary for the proper functioning of our Shopify e-commerce site.
G_ENABLED_IDPS: This is a Google cookie only intended to allow connection to your customer account at 16BANDS from your Google account, if you have one.display: only allows you to know if you prefer a grid display or listed on our category pages.
consent_key: allows you to remember your choice regarding cookies and trackers
2. Performance and statistics:
These cookies and trackers allow us to improve the speed and ergonomics of our website through the analysis of customer journeys. Not accepting these cookies exposes you to a slower site and a less qualitative customer experience.
Tracers included in this category are:
Google Analytics: GA is a software suite for audience measurement (page views, number of visitors, effectiveness of our products, analysis of clicks on the various elements of the website, etc.). All information reported to this tool is anonymous.
3. Social networks and advertisements:
These cookies and trackers allow us to display relevant advertising and measure its effectiveness, on other websites as well as on social networks. By disabling these cookies and tracers, you risk receiving less relevant advertising.
These tracers are:
AdvertiseMe: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Google Adword / Google Ads: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Affilae: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Bing: to measure the effectiveness and improve the relevance of our advertisements on the Bing website.
Comme un Camion: measure the effectiveness and improve the relevance of our advertisements on the Comme un Camion website.
Criteo: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Facebook: measure the effectiveness and improve the relevance of our advertisements on the Facebook social network.
Doubleclick: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
LinkedIn: measure the effectiveness and improve the relevance of our advertisements on the LinkedIn social network.
Outbrain: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Pinterest: measure the effectiveness and improve the relevance of our advertisements on the Pinterest social network.
PowerSpace: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Tiktok: measure the effectiveness and improve the relevance of our advertisements on the Tiktok social network.
Taboola: measure the effectiveness and improve the relevance of our advertisements served by Taboola.
AdYouLike: measure the effectiveness and improve the relevance of our advertisements served by AdYouLike.
Since April 1, 2021, you have the option of accepting trackers and cookies depending on their type.
We have 3 categories:
1. Essentials:
Our essential cookies allow the proper functioning of the website, but also to collect anonymous statistics on the use of the website. To use our site, you have no other option than to accept them.
These cookies are:
SHOPIFY: All cookies necessary for the proper functioning of our Shopify e-commerce site.
G_ENABLED_IDPS: This is a Google cookie only intended to allow connection to your customer account at 16BANDS from your Google account, if you have one.display: only allows you to know if you prefer a grid display or listed on our category pages.
consent_key: allows you to remember your choice regarding cookies and trackers
2. Performance and statistics:
These cookies and trackers allow us to improve the speed and ergonomics of our website through the analysis of customer journeys. Not accepting these cookies exposes you to a slower site and a less qualitative customer experience.
Tracers included in this category are:
Google Analytics: GA is a software suite for audience measurement (page views, number of visitors, effectiveness of our products, analysis of clicks on the various elements of the website, etc.). All information reported to this tool is anonymous.
3. Social networks and advertisements:
These cookies and trackers allow us to display relevant advertising and measure its effectiveness, on other websites as well as on social networks. By disabling these cookies and tracers, you risk receiving less relevant advertising.
These tracers are:
AdvertiseMe: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Google Adword / Google Ads: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Affilae: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Bing: to measure the effectiveness and improve the relevance of our advertisements on the Bing website.
Comme un Camion: measure the effectiveness and improve the relevance of our advertisements on the Comme un Camion website.
Criteo: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Facebook: measure the effectiveness and improve the relevance of our advertisements on the Facebook social network.
Doubleclick: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
LinkedIn: measure the effectiveness and improve the relevance of our advertisements on the LinkedIn social network.
Outbrain: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Pinterest: measure the effectiveness and improve the relevance of our advertisements on the Pinterest social network.
PowerSpace: measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.
Tiktok: measure the effectiveness and improve the relevance of our advertisements on the Tiktok social network.
Taboola: measure the effectiveness and improve the relevance of our advertisements served by Taboola.
AdYouLike: measure the effectiveness and improve the relevance of our advertisements served by AdYouLike.